At Tonna Heating and Cooling we value our customer feedback as this helps us ensure we provide the best service possible. We could tell you that we have the best products and provide the best service but why take our word for it when you can see what our customers have to say about us.
Below are just a handful of comments from the feedback forms we received from our happy customers.
I had a number of quotes for a replacement ducted system from various companies. Not only was Tonna the cheapest but was also very impressed by the service and professionalism by every one I dealt with from the office to sales to installation.
Thanks to Shane from Sales, Maria and Georgina in the office, Rick, Matt, Nathan and the boys for the excellent service, installation and communication. It is rare to come across a company so customer focused and professional. A big thanks and well done for a great job. I highly recommend Tonna.
Matt - Sanctuary Lakes
They did a very good job, and was very sure of what they were doing.
I am very happy with your company and people. Thanks again to Paris Genovezos
Gilbert - Kings Park
Every member was very helpful
J - South Kensington
This is the 2nd time we are using Tonna and we will continue to.
Rosa - Reservoir
I have a few houses and friends and will buy my next heating and cooling unit from Tonna Heating and Cooling
Eddie - Sunsine West
You did my parents home 5 years ago and we are very happy with your service. Thanks!
Craig - Tarneit
Both Matt and Tim - installation staff were very friendly and helpful. They pointed out that our ducts had been exposed to weathering between the old heather and the house and even fixed the problem by putting metal flashing over the ducts. Also relit pilots for other gas fireplaces and gas water and took old heater away - excellent service. Paris Genovezos very helpful in explaining all our heating options when it became necessary for a replacement.
Amanda - Camberwell
I am very happy with the service from Tonna Heating and Cooling. From the lovely receptionist to the salesman who visited my home and the terrific guys who installed my change over heater. Thank you so much. I highly recommend this company.
Margaret - Hoppers Crossing
Both the young guys were polite and professional. Shane who gave us the quote was very helpful.
Maria - East Reservoir
Rick, Maria and Jodie were very good and met all our expectations about the heating system we would need for our house. Your family business is a credit to all who are part of it. I wish all service providers were as good and courteous as you all have been to us. A credit to you all. Thank You
A & M - Kings Park
Thanks to Jody who sorted out problems with payment after we had to pay to have electrical wiring fixed after installtion. Jody dealt with the problem in a great 'no-fuss' manner. Apart from the above problem everything else was very good - prompt, efficient, courteous. Thanks.
Julie - Williamstown
Shane, our contact, was very impressive, particularly in the meticulous measurement of each room in which heating was required. The installation team arrived on time (8:00am), got to work very quickly and finished the job by 4-00pm including fitting extra vents which were not originally scheduled.
Terry - Altona Meadows
The reception staff were excellent and very pleasant. The sales man was very informative. All very professional. Very impressed with all involved with the company, the. The guys done an excellent job with installing the cooling. Very good job by all involved.
Lynette - St Albans East